Program support
Elan has a proven model to grow our partner’s card business, driving not only account and balance growth, but making your credit card the primary card your members use.
A dedicated account executive will support your continued success, but at the end of the day you control of all aspects of the card program.
Digitally focused
Built on a strong foundation, Elan is dedicated to continuously enhancing the digital experience and advancing security. Since 2019, we've launched four new digital channels. You expect a platform that puts technology first, and we deliver from account origination through servicing.
Extensive marketing and reporting
At no additional cost, you may choose to integrate any of our marketing solutions to support your program's growth. We offer everything from email to digital display advertising and direct mail to telemarketing. Detailed reporting through our partner portal allows leaders to monitor real-time sales and adjust strategies as needed.
We continue to invest heavily in this area as it ties directly to new account growth.
Employee training and resources
Elan engages a multi-pronged approach to initial training and ongoing employee knowledge development. Our exclusive online partner portal, the Client Resource Center (CRC), houses training, marketing, reporting, promotions, and application processing.
Use the CRC to review applications and account servicing, enroll in branch promotions, activate marketing campaigns, order collateral, and create detailed reports to monitor performance.
Underwriting
We provide a dedicated team with a strong underwriting methodology, streamlined processes and tools to provide high approval rates across the risk spectrum. We will work with your front-line employees to utilize each member's relationship information when reviewing applications.
State of the art products
Elan's product suite is designed to integrate seamlessly into your credit union and offer the best products to your consumer and business accounts. Learn more about available cards.
Your members are our priority
We invest heavily in a strong digital experience for cardholders — a critical component to engagement and retention. Learn more about the support and enhancements designed for cardmembers.
"We have approval percentages that are more consistent with our credit culture and expectations. Elan is able to look at applications in a way that we would, and approve more members. Simply make more members happy."
— Allan Stevens, Vice President, Lending, Franklin Mint Federal Credit Union
Learn more about the partnership here.
Start a conversation
If you are interested in learning how Elan can help your credit union grow, we'd love to hear from you.